Consumer Duty events
Listed below are links to upcoming and recently recorded events related to Consumer Duty, including those featuring the Alliance.
If you’re an Affiliate Member arranging an event and would like us to promote it here, and/or discuss involving the Alliance, just email us with the details and we’ll be in touch.
Recordings of previous events
Consumer Duty Champions' Forum
- Consumer Duty reality: How to effectively monitor and evidence consumer outcomes (December 2024)
- Consumer Duty reality: The impact on mortgages and protection (March 2024)
- Consumer Duty reality: how are adviser business models changing? (December 2023)
- Cutting through the Consumer Duty noise: what really matters? (September 2023)
Technology Forum
- Artificial intelligence in financial advice - A Beginner's Guide - audio (November 2024)
- Preparing for 2025: How technology can support your Consumer Duty obligations - audio (October 2024)
- The role of cashflow planning in supporting Consumer Duty obligations - audio (June 2024)
- Consumer Duty and using technology to demonstrate ongoing advice - audio (April 2024)
- Good practice and due diligence when adopting artificial intelligence - audio (February 2024)
- Intergenerational wealth transfers, foreseeable harms and effective continuity plans - audio (December 2023)
- Maximising client security and creating new opportunities - audio (November 2023)
Vulnerability Matters podcasts
A series of podcasts from Money Advice Trust